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Hotels > Banquets >Standard Operating Procedures

SOPs for everything from 'how to make a bed' to 'how to generate sales leads' to 'how to pour wine' to 'how to check in guests'. This comprehensive "how to" section offers invaluable training material for your establishment ...

Banquets organization chart

Banquets organization chart

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Service standards for inspection

Just prior to any event, the Banquet Captain, Banquet Manager, Conference Concierge or Conference Manager, should inspect the function space to ensure that the room / function space is ready for the event.

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Service standards for function room layout

Service standards for function room layout, including guidelines for U-shape, theater style, board room style, hollow shape, classroom type and sit-down meal events.

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Service standards for hospitality suites

Service standards for hospitality suites, including guidelines for event planning, room setup and bar setup.

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Guidelines for client interaction for event planning

Sample guidelines for client interaction during event planning to ensure that guest is at ease with the pre-planning phase.

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Service standards for banquet menu presentation

Defining standards and guidelines for banquets menu presentation.

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Service Standards for meeting room setup

Defining service standards for meeting room setup, including checklists of the items to be provided for meetings, food and beverage setup and room inspection guidelines.

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Service standards for buffet setups

Defining service delivery standards buffet events, including guidelines for setting up breakfast, lunch and dinner setups.

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Service standards for banquet beverage service

Service standards for banquet beverage service, defining guidelines for serving beverages at events and standards for service at the bar.

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How to maintain buffet

Standard operating procedures to effectively maintain the buffet in the banquets and to keep the presentation eye appealing.

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How to provide service for cocktail receptions

Standard operating procedure to provide warm, friendly and efficient service at cocktail receptions.

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Banquets - How to serve each course at sit-down banquets

Standard operating procedure to serve each course effectively, at sit-down banquets and to provide the best of meal experience to the guest.

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How to set up and maintain Hors d'oeuvres for receptions

Standard operating procedure for setting up and maintaining the hors d’oeuvres in the most effective and an eye appealing manner.

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How to take and serve beverage orders at banquets

Standard operating procedure for taking and serving beverage orders at banquets .

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Key terms banquets

A glossary of common terms used in banquets.

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